Nahal bist: A General Manager In Hospitality Industry

July 20, 2023

Experiences

1. Working in designated post of General Manager at Pokhari Cottage Pvt.Ltd (Bedkot-7, kanchanpur)  Since 2079-push to recent.

                   Roles & Responsibilities

• Delivering superior food and beverage service and maximizing customer

  satisfaction

• Responding efficiently and accurately to restaurant customer complaints

• Coordinating daily restaurant management operations

• Appraise staff performance and provide feedback to improve productivity

• Estimate future needs for goods, kitchen utensils and cleaning products

• Ensure compliance with sanitation and safety regulations

• Control operational costs and identify measures to cut waste

• Create detailed reports on weekly, monthly and annual revenues and

  expenses

• Promote the brand in the local community through word-of-mouth and

  restaurant events.

• Train new and current employees on proper customer service practices

• Implement policies and protocols that will maintain future restaurant operations

1. Working in designated post of General Manager at Green Godawari Resort (Godawari, kailali) since 2077 to 2079 push 10.

                   Roles & Responsibilities

• Delivering superior food and beverage service and maximizing customer

  satisfaction

• Responding efficiently and accurately to restaurant customer complaints

• Coordinating daily restaurant management operations

• Appraise staff performance and provide feedback to improve productivity

• Estimate future needs for goods, kitchen utensils and cleaning products

• Ensure compliance with sanitation and safety regulations

• Control operational costs and identify measures to cut waste

• Create detailed reports on weekly, monthly and annual revenues and

  Expenses

• Promote the brand in the local community through word-of-mouth and

  Restaurant events.

• Train new and current employees on proper customer service practices

• Implement policies and protocols that will maintain future restaurant operations

1. Worked in designated post of Manager in (Hotel Namaste, Attariya,Nepal)  Since 2074 to 2077.

Roles and Responsibility

• Delivering superior food and beverage service and maximizing customer satisfaction

• Responding efficiently and accurately to restaurant customer complaints

• Coordinating daily restaurant management operations

• Appraise staff performance and provide feedback to improve productivity

• Estimate future needs for goods, kitchen utensils and cleaning products

• Ensure compliance with sanitation and safety regulations

• Control operational costs and identify measures to cut waste

• Create detailed reports on weekly, monthly and annual revenues and expenses

• Promote the brand in the local community through word-of-mouth and restaurant events

• Train new and current employees on proper customer service practices

• Implement policies and protocols that will maintain future restaurant operations

1. Worked in designated post of Accountant in Galaxy Cafe (Dhangadhi Nepal) since 2073 to 2074.

Roles and Responsibility .

• Maintenance of Financial data & Security

• Preparation of Asset, Liability and Capital Account Entries

• Prepare Financial Statements- Daily, Monthly or Annual Basis

• Maintaining Profit/Loss Account, Balance Sheet & Cash Flow Statement

• Coordination with Audit Process

• Track & verify Source Documents i.e. Invoices, Receipts, Computer Printouts

• Prepare Bank Accounts Reconciliation, Maintain Inventory Records & Prepare Checks, Payments, and Transfer Data to General Ledger etc.

• Manage Accounts Payables and Receivables.

1. Worked in designated post of Food and Beverage Manager  in Bells Cafe (Dhangadhi,Nepal)  Since 2070 to 2072.

          Roles and Responsibility

• Providing excellent wait service to ensure satisfaction.

• Taking customer orders and delivering food and beverages.

• Making menu recommendations, answering questions and sharing additional information with restaurant patrons.

• Prepare tables by setting up linens, silverware and glasses.

• Inform customers about the day’s specials.

• Offer menu recommendations upon request.

• Up-sell additional products when appropriate.

• Take accurate food and drinks orders, slips or by memorization.

• Communicate order details to the Kitchen Staff.

• Serve food and drink orders.

• Check dishes and kitchenware for cleanliness and presentation and report any problems.

• Arrange table settings and maintain a tidy dining area.

• Deliver checks and collect bill payments.

engagement! Keep it interesting and relevant so that your readers read it through till the very end.

Other Skill

July 20, 2023

• Good verbal and written communication skills in English and Nepali

• Problem solving

• Time Management

• Making Good public relation.

• Willing to work anywhere of Nepal.

• Basic computer knowledge (MS-Word, Excel, email and internet)

• Computer software (Busy, Akaliko,Cross Over ,Power Point, Tally, Adobe Photoshop)

• Computer Bill, Vat, Tax, Blance Sheet, PL Report, Stock Mentions etc.)

•  6 Month's Training hotel management in Hotel Simla(simla-7 Himachal Pradesh, INDIA)